…luvin_life, As Tony has stated recording a sale should change the invoice number, however sometimes it doesn't. One thing to try at this stage is to record a zero dollar sale with the invoice number 99999999. Then record a sale with next desired number in sequence (00001500). This should fix the problem…

…are able to change the invoice number from within invoicing. Once the number has been changed, LiveAccounts will auto increment the invoicing numbering for future invoices. I have a few screen shots below to guide you through the process; When you create a new invoice, the invoice number will be displayed…

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Hi Tina, * Save the invoice as recurring.* Create a new invoice from the recurring transaction and change from an invoice to an order and change the number to the original number before recording.* Delete the original invoice.* Delete the recurring transaction. Regards Clive Williams

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Hi Gabi Provided you only have numbers and have not included letters in the invoice number it should retain the last number recorded. There is a setting in Setup>Preferences then clicking on the Sales tab to Warn for Duplicate Invoice Numbers that you can tick that may ensure this happens but it should…

Since upgrading to Plus19.7 whenever I create a new invoice it keeps auto setting the invoice number for a previously used invoice #559. For a while I have manually changed the invoice number to get by but I want to fix this. It has occured occasionally in the past and usually when I reboot the program…

There is only one internal number sequence, so I regret you cannot currently do this.

…the next number in your invoice number sequence. Until we can release an update to correct this you will need to manually overwrite the automatically generated number with the original Purchase Order number. It may be simplest to copy the purchase order number before pressing the change to bill button…

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…retain original invoice number on backorders as well as the option to retain the original number when changing from a quote to an order or invoice. That is as far as it goes. If you record an order that number will be retained and used as the invoice number, there is no option to change. To achieve what…

…invoice number 00400888. If there is then manually changing that number should fix the auto numbering system. However if you can’t find a transaction with that number then doing an invoice with the invoice number of 99999999 this should also fix the auto numbering system to go back to the right numbers.…

…unused numbers to be available. Therefore if you record an Order, Quote and or Invoice with a number other than the latest Invoice number.... the system will bring up the next 'available' Invoice number for a new Invoice. In your instance it is possible that the order that triggered the change was recorded…

Hi, Can you change the invoice number in account edge mobile? I have 2 guys invoicing on the road and we're getting double and triplecate invoice number? Thanks Mel

Hi Open the invoice and click on the button to Save as Recurring. Open a new invoice window and click on Use Recurring then change the customer to the one you want and change the number if required. Delete the original invoice then go to Lists>Recurring Transactions and delete the recurring transaction…

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